TERMS AND CONDITIONS

1. Program Description

AltLift Limousine Notifications and Alerts: This program sends automated text messages to registered service providers and customers. Messages include Two-Factor Authentication (2FA) codes for secure account access, real-time trip assignment notifications, and important account status updates.

2. Message Frequency

Message frequency varies based on your account activity and the number of trip assignments you receive. You will receive a 2FA code every time you log in from a new device or as required by security protocols.

3. Message and Data Rates

Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

4. Support and Help

For support or more information, you can reply to any of our messages with the keyword HELP, visit our Contact Us Page, or call us at 650-489-6879.

5. Opt-Out Instructions

You can cancel the SMS service at any time. Just text STOP to our shortcode or long-code. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

6. Participating Carriers

AT&T, Verizon Wireless, Sprint, T-Mobile, and other major wireless carriers. Please note that carriers are not liable for delayed or undelivered messages.

7. Privacy

Your data privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.